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This site is owned by:
Abouhav winery ltd
1 abouhav st
Old city of safed  ,Israel
VAT ID 515120764  

Customer service Sunday  to Thursday from 10:00 to 17:00 CET
Tel. +972-46826222
Email abouhav@gmail.com

Sales terms
 
These conditions of sale govern the sale of products marketed by abouhav winery ltd through the website www.abouhav-winery.com  All contracts for the purchase of products through the above mentioned website and following the procedures set forth herein, including the seller and the Customer will be governed by these conditions of sale. Any changes or new conditions of sale will be promptly reported to the Customer, will be effective upon publication on the website and will apply only to sales made after publication.

Acceptance of sales terms

The contract between Abouhav winery and the Customer shall be concluded with the acceptance of the order by Abouhav winery. The acceptance is automatic, unless otherwise communicated to the client. By placing an order in the manner provided, the Customer declares to have read the information provided during the purchase procedure and accept the terms transcribed below. Therefore the Customer is warmly invited to read these conditions of sale and to print them or save them in another durable medium accessible to him.

How to buy

When placing the order Customer may only purchase products on the site as described in the relevant information sheets. The information supplied products reproduce those supplied by the manufacturers. Abouhav winery, therefore, reserves the right to change the information of products to match those provided by the producers, without notice. The images on this site are provided to facilitate the Customer's recognition of the products, due to changes in the packaging by the manufacturer, the photos may not accurately reflect the appearance of the product delivered. The correct order is confirmed by Abouhav winery by a reply by e-mail, sent to the email address supplied by the Customer. This confirmation message will include the date and time of receipt of the order and an "Order Number" to be used in any further communication with Abouhav winery, as well as a reference to these conditions of sale. In the case of non-acceptance Abouhav winery is committed to a timely notification to the Customer. All prices on this website are prices to the public and, therefore, inclusive of VAT. Abouhav winery reserves the right to change prices at any time, without notice.

Payment options

Customer can pay for the ordered products using different forms of payment, as depicted in the checkout phase of the purchasing process. Any additional costs relating to a particular mode of payment will be explicitly highlighted during the purchase process itself.

Delivery methods

Abouhav winery delivers its products via professional couriers. The shipping costs, in general, are charged to the Customer and are shown explicitly at the time of order. Depending on the area of destination of goods, deliveries may take place over a period of time ranging from 24 hours to four days, excluding circumstances (we prefer not to ship at extreem wether conditions.however, no later than thirty days from the date of order). The Customer on receipt of goods is required to verify its integrity, if the Customer has doubts about the integrity of the same, must indicate this on the delivery receipt. The Customer will have time 14 working days to verify the integrity of the goods and to communicate any damage by writing an email to abouahv@gmail.com . Within 14 working days Abouhav winery will refund the Customer.

Right of withdrawal

The Customer has the right to terminate the contract without any penalty and without specifying the reason, within 14 working days of delivery of products purchased, fairly and in good faith, by written notice to be sent to Abouhav winery by email to abouahv@gmail.com In the communication the Customer must indicate the product or products for which it intends to exercise the right of withdrawal. Abouhav winery will take care of the withdrawal of the product or products in question, at its expense, with the terms and conditions agreed in advance with the Customer, saving the waiver of the restitution of the above. Abouhav winery will refund to the Customer all payments received for the product or products for which it has exercised the right of withdrawal (including original delivery costs) within 14 days of Customer's communication.

Warranties

Abouhav winery guarantees that the delivered products are equal to those shown and described on the site. For all products sold that is the responsibility of the manufacturer. The manufacturer is also responsible for the truthfulness and completeness of the information on the packaging.

Privacy

The personal information requested to complete the order are collected and processed by Abouhav winery on digital media, in order to meet the obligations under the contract with the Customer, and will not, under any circumstances, licensed to third parties. Marketing communications will be sent only with the explicit consent of the Customer released together with the processing and sending the registration form online.

Protection of minors

Abouhav winery does not sell wine or other alcoholic products to persons under 18 years. The courier will not deliver the wine or other alcoholic products to persons under 18 years, and will require a photo ID to verify the age.

Claims

Any complaint must be addressed in writing to Abouhav winery 1 abouhav st.Old city of safed ,
israel

Applicable jurisdiction
The sales contract between the Customer and Abouhav winery is concluded in Israel and governed by Israelian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of distance selling, if the Customer is an israelian consumer, the court having jurisdiction is the one of the town of residence; in all other cases, the court of Safed (Israel) have jurisdiction.

Privacy Policy
Abouhav winery ltd, in the person of its legal representative, with registered office in  Abouhav #1 st Safed Israel, informs that the compilation of the form posted on this website are aimed at the acquisition and treatment, by the company, the personal data of users.
Pourpose of data treatment

The personal data provided by the customer during the checkout phase of the order are collected only to meet the obligations under the contract with the customer and will not, under any circumstances and no license, licensed to third parties.
The personal information provided in the accession to promotional campaigns (eg. Club membership Abouahv-winery) will be used to send periodic newsletters.

Mandatory or optional data
The provision of personal data in the form requested may be necessary to complete the purchase or registration, and, therefore, mandatory or optional. The mandatory or optional nature of data is specified from time to time during the collection of individual data. If the provision of data is mandatory, the refusal to provide the required data will make it impossible to perfect the procedure attached to the form for which the data are required. If the provision of data is optional, refusal to provide the required data will have no consequence in relation to the proper end of the procedure attached to the form for which the data are required.

Data processing methods
The data will be processed by officers and managers who use computer tools that guarantee confidentiality and security. The retention of data is done in compliance with the provisions of the Italian Civil Code. The data will neither be communicated to third parties or disseminated.
Removal from newsletter subscription
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Cookies

You can visit our site without providing any personal information. We save only data access without personal information, this data is used only to improve our offer and do not allow any conclusion on your person. We collect, store and process your personal data to the sales process and the eventual guarantee future as well as for advertising purposes. Personal data is only collected when you create an account on our website and you register for the newsletter. When you register for our newsletter, your e-mail will then be used for advertising purposes, until enrollment will be canceled. Data can be deleted at any time. There will also be a transfer of your personal data in the context of the provision of a service contract (shipping and logistics company, banks). Then we send the data only if necessary, to ensure smooth business operations or purposes authorized by law. No personal information is sold to third parties. The customer has control of all personal data that provides online. A change to the data we hold is possible at any time. You can check with us their data stored at any time.

Session cookies

Session cookies are deleted after you close your browser.

Long term cookies

Some of our cookies are stored on your hard drive. This happens so that, at the next logon, your computer will automatically recognize that you have visited our website.

Google Statistics and Google Adwords

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") Google Analytics uses "cookies", text files that are stored on your computer, to analyze the use of the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to a Google server in the US and stored. Google will use this information to evaluate your use of the website, compiling reports on website activity for operators. Google may also transfer this information to third parties, unless required by law or where such third parties process these data on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, it should be noted that in this case you may not be able to use all features of this website. By using this website you agree to the processing of data by Google in the manner described and for the aforementioned purposes. You can avoid collection and archiving of data through Google Analytics, at any time with effect for the future, downloading and installing a browser add-on for Google Analytics Opt. For more information, see https://tools.google.com/dlpage/gaoptout?hl=it (Browser Add-on for Google Analytics Opt).